Plain Language, why it's needed and necessary

Deborah is an international expert in plain language, is the Founder and Principal at The Plain Language Group, LLC. She also is a Professor Emerita of Technical Writing from UNC Charlotte. She has spent the past 20 years helping Fortune 100/500 companies and government agencies meet the requirements for plain language and create content that is easy for people to understand and use. Using proven writing and design strategies, training tools, and research results, she helps entities achieve critical goals including:

• Meeting regulatory requirements for disclosures
• Simplifying content for public and private audiences
• Increasing profits, trust, and customer experience

She is the author of three books and more than two dozen articles on issues related to clear communication. Deborah has given more than 100 presentations or webinars to business, government, and non-profit organizations in the U.S., Mexico, England, Spain, Ireland, Germany, and France. Deborah has been interviewed or written for multiple print and social media outlets.