Introduction to Usability Techniques Applied to Technical Communication

Yves Pierrot started his career over 25 years ago as cognitive engineering consultant. He is now a technical communicator and translation coordinator. Since his masters in Cognitive Psychology he's worked in software application teams in a wide variety of sectors including: content management, microelectronics, medical devices, electrical devices, and banking

He's passionate about the psychology of human cognition: how expertise appears, how it evolves, and how it can be studied to improve our communication with our audience. Yves always meets directly with his audience for interviews or other types of research, where he can use his skills for the benefit of his clients and employers, and continue learning about the cognition of human activity.